In the Q1 2013 US middle market center quarterly report, U.S. mid-market continues to grow in 2013 moving investments into personnel and acquisitions, 2 of the 4 top mid-market business “challenges” can be directly impacted by innovation in IT. While applying innovative IT to its business operations may not help address corporate tax concerns or healthcare costs,
innovative IT can surely help with the mid-market’s ability to maintain margins and control its cost of doing business.
In addition to helping the business with these challenges, IT can also help with “skills gaps issues holding down growth rates” by ensuring their own house is in order.
If “IT’s” not strategic, then why is it done in-house? Retrain/recertify/realign your IT staff to help the business become more agile. As mentioned in the report link, if acquisitions are available, is your technology nimble enough to support the business?