TBM and the cloud, CloudHealth Technologies

Congrats to my former client, Melodye Mueller, now VP of Marketing at CloudHealth* Technologies!

As my partner (Rich Froble) and I launch Crosswaves Ventures to focus on TBM (including Apptio software), we’ve been exploring the role of ITSM/ITIL under TBM.  As documented in a nice Informationweek Research report, ITIL implementations should separate the actionable from the theoretical.  Effectively, in the world of TBM, the only valid ITIL is what can be thought of as a “LEAN ITIL.”

As with other IT-centric technologies, our starting recommendation is always to look to the cloud first.  What better area to consider using in the cloud than ITSM?  There are a few players in this space, including FrontRange (more a hybrid approach), but CloudHealth Technologies would be a cloud-based ITSM solution to consider.  Given the below datasheet from their website on cloud cost allocation dashboarding, they seem to “get” the need for IT cost transparency to business units.

*Small world; the CEO of CloudHealth mentored my old work alum George Mellor, who sold his software startup (VARcompliance) to Nettformx.

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Focused on TBM, Technology Business Management ("run IT like a business"). - 30+ years of experience, in providing IT strategy, process, application, RAMP, hardware, software, network, internet and cloud solutions to financial services, MRD and high technology companies from startup to F500. - 20+ published articles on the intersection of business and technology. - Startup advisor and mentor to a dozen startups, four of which were acquired and one of which is newly-launched (ITconnecter, a Crosswaves Ventures LLC company). - Specialties: IT Technology Business Management (TBM, aka "run IT like a business"), strategic partnerships, technology innovation, solutioning and program/project management (onshore, nearshore, offshore). Technology consulting focused on innovation, built around process, data and integration (cloud, social networking). We use I/TBM financial management best practices to help mid-size and large enterprises ensure they are meeting the needs of their business effectively and efficiently.

Posted in agile, agility, analytics, Apptio, CIO, cloud, compliance, creativity, Crosswaves Ventures, elasticity, hybrid cloud, industry, information technology, innovation, integration, ITconnecter, ITIL, ITSM, IVIS, nimble, process, software, startup, TBM, transformation, VaaS, vision Tagged with: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Looking forward to your perspectives....

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ITconnecter Partner Ecosystem

As the founder of ITconnecter, Gates’ portfolio of partner solutions provide solutions in the emerging technology areas of WaaS (workspace-as-a-service, BYOD), social media and data. ITconnecter partners by area include:
Clef two-factor authentication
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