TBM and the cloud, CloudHealth Technologies

Congrats to my former client, Melodye Mueller, now VP of Marketing at CloudHealth* Technologies!

As my partner (Rich Froble) and I launch Crosswaves Ventures to focus on TBM (including Apptio software), we’ve been exploring the role of ITSM/ITIL under TBM.  As documented in a nice Informationweek Research report, ITIL implementations should separate the actionable from the theoretical.  Effectively, in the world of TBM, the only valid ITIL is what can be thought of as a “LEAN ITIL.”

As with other IT-centric technologies, our starting recommendation is always to look to the cloud first.  What better area to consider using in the cloud than ITSM?  There are a few players in this space, including FrontRange (more a hybrid approach), but CloudHealth Technologies would be a cloud-based ITSM solution to consider.  Given the below datasheet from their website on cloud cost allocation dashboarding, they seem to “get” the need for IT cost transparency to business units.

*Small world; the CEO of CloudHealth mentored my old work alum George Mellor, who sold his software startup (VARcompliance) to Nettformx.

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Focused on TBM, Technology Business Management ("run IT like a business"). - 30+ years of experience, in providing IT strategy, process, application, RAMP, hardware, software, network, internet and cloud solutions to financial services, MRD and high technology companies from startup to F500. - 20+ published articles on the intersection of business and technology. - Startup advisor and mentor to a dozen startups, four of which were acquired and one of which is newly-launched (ITconnecter, a Crosswaves Ventures LLC company). - Specialties: IT Technology Business Management (TBM, aka "run IT like a business"), strategic partnerships, technology innovation, solutioning and program/project management (onshore, nearshore, offshore). Technology consulting focused on innovation, built around process, data and integration (cloud, social networking). We use I/TBM financial management best practices to help mid-size and large enterprises ensure they are meeting the needs of their business effectively and efficiently.

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Looking forward to your perspectives....