ITconnecter IT Job of the Week – Director IT in Framingham, MA

About the Job

Director Information Technology

World-Link Communications established in 1989, is an award winning  provider of Mobile Satellite Services specializing in the maritime sector. Our customers are ship owners in the USA,  Russia, Cyprus, Greece, Middle East and  South America.  We create, install, manage, and support  IP solutions for vessels at sea.  Our latest project is delivering internet access and crew communication for large fleets.  Visit us on the web at: – We are a service company that strives to deliver the latest technology packaged in optimized solutions to our customers and their operating environment.

We are seeking a bright, talented, and capable individual to join our team as IT Director with a take charge attitude, to take ownership of our technical services delivery infrastructure, manage  our  technical team, allocate resources, and insure reliable operation of our  infrastructure .

Come Join us as we continue to grow our business and deliver value added satellite solutions and services to the maritime industry.  We are a team of professionals in a rewarding, growing, and stable company.

IT Director Responsibilities:

Supervise a team of IT Technicians and oversee resource allocation

Manage daily operations of the IT team, analyze workflow, establish priorities, and develop documentation for training / onboarding processes.

Manage the day to day operation of a technical support  team operating around the globe

Ensure systems and infrastructure 24x7x365 operation, and manage any down time of all critical infrastructure resources

Develop training platform for staff on new technologies, processes, and procedures

Develop and Implement innovative solutions and automation to optimize existing processes

Assess, communicate, and prioritize operational risks to network and infrastructure services

Design and execute plans to remediate security risks

Diagnose hardware and software problems, and replace defective components

Develop, Plan, and execute network backups and disaster recovery operations

Perform routine network failover procedures, and maintain records

Design, configure, and test computer hardware, networking software and operating system software

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes

Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future

Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery

Provide the company with opinions on new and emerging technologies

Oversee, monitor, and manage the inventory of IT assets across the company

Schedule upgrades and security backups of hardware and software systems

Manage crisis situations, which may involve complex technical hardware or software problems.​

Perform other duties as assigned


5+​ years of experience in managing and supervising a technical support team and IT infrastructure.

Hands on experience as a systems administrator / network engineer in VMware / Linux / Windows & SAN environments.

Experience troubleshooting within a complex network and applications environment

In depth knowledge of  networking, security protocols (Experience with defining and implementing security policy as well as operating a secure infrastructure)

Must have excellent organizational, verbal and written communication skills

Experience with Network documentation, training,  and monitoring tools.​

Demonstrated experience motivating and leading staff towards accomplished goals and metrics,

Bachelor’s Degree in Computer Science, Information Systems, or related discipline(Related work experience can be substituted for educational requirement)

Experience with networking technologies including TCP/IP and LAN/WAN

Detail Oriented, excellent written and verbal communication skills

The ability to interact, communicate, and represent Company towards employees and customers.

Our Environment:

VMWare, SAN,  and clustered VMs in a hosted computing environment.


Windows Server 2003/2008

Linux Management and Administration, Red Hat, Ubuntu, Debian, etc.

DNS, DHCP, and Sendmail  Server Management

TCP/IP Networking and security  (including VLANs, QoS, IP Addressing)

Firewalls, routers, iptables, and switches

This is a permanent full time position in our Framingham, Ma. office. Salary and benefits including medical and dental health insurance, paid holidays & vacation, tuition sharing, 401K & profit sharing;  salary & bonus package.

Forward resume and salary requirements for consideration to:

World-Link Communications, Inc.

1101 Worcester rd.

Framingham, ma. 01701

Email to:

via Director Information Technology Job in Framingham 01701, Massachusetts US.

Focused on TBM, Technology Business Management ("run IT like a business"). - 30+ years of experience, in providing IT strategy, process, application, RAMP, hardware, software, network, internet and cloud solutions to financial services, MRD and high technology companies from startup to F500. - 20+ published articles on the intersection of business and technology. - Startup advisor and mentor to a dozen startups, four of which were acquired and one of which is newly-launched (ITconnecter, a Crosswaves Ventures LLC company). - Specialties: IT Technology Business Management (TBM, aka "run IT like a business"), strategic partnerships, technology innovation, solutioning and program/project management (onshore, nearshore, offshore). Technology consulting focused on innovation, built around process, data and integration (cloud, social networking). We use I/TBM financial management best practices to help mid-size and large enterprises ensure they are meeting the needs of their business effectively and efficiently.

Posted in career, CIO, Crosswaves Ventures, Director, information technology, ITconnecter, IVIS, leadership, management Tagged with: , , , , , , , , , , ,

Looking forward to your perspectives....