Great linkages to the ITconnecter message and focus – #1 is “running IT like a business” or I/TBM and #3 is what IVIS (Innovate, Validate, Implement, Sustain) is meant to do.
1. Adjust [IT] management structures to… manage rapid, technology-driven change.
2. Multi-channel sales integration
3. …applying new technology for immediate impact. …The strategy of each successful implementation is generally transferable across industries.
…Research report via Laura Stuart Jan. 29, 2014 at Buyer’s Lens fourth-quarter 2013: analysis and outlook — Gigaom Research.