Stage 3: Solve the problem – The trick is to come up with a plan that includes the use of many popular services, but in secure and manageable ways. Figuring this out will take some time, some resources, and even some risk. However, if they’re done right, you’ll have happier and more productive employees.
The need for enterprise IT to move from IT operator to IT broker does not seem to be going away. In addition to an evolution to a “softer” skill set (e.g. business relationship manager), IT will also need to become the “go to” resource for integration of:
- SaaS, PaaS, IaaS and all other types of -aaS services, not to mention BYOD/DaaS
- all forms of cloud; public, hybrid and even private cloud, since that will become the integration point for ITaaS.