Interdisciplinary teams for SW selection – per New Story Group

From Tony Byrne of New Story Group

Over the last 2 weeks, we’ve shared our first two “inconvenient truths” of the software selection process, and provided takeaways to help your team navigate these challenges. Here’s #3 (from “12 Enduring Truths about Selecting Software”)….

3. Interdisciplinary selection teams work best

For important technology decisions, stakeholders can span across HR, legal, marketing and sales, finance, and more. Therefore, you need to involve all relevant groups in the process. Sometimes, business teams hand over the responsibility of software selection to IT groups with the premise that business leaders have neither sufficient time nor expertise. This is a mistake: the wrong tool will consume much more time and money than a committed presence in the selection process.

And of course, IT should never — ever — select business technology unilaterally.

Conversely, we sometimes witness selection teams trying to work around their internal IT resources because they don’t like the direction IT is heading, or they simply don’t get along. This is almost always a mistake; even with SaaS products, you will need IT’s help for things like navigating data integration.

Here’s what you should do:

Lesson 3: Build a broad selection team that can account for diverse enterprise needs and validate the results with peers.

Focused on TBM, Technology Business Management ("run IT like a business"). - 30+ years of experience, in providing IT strategy, process, application, RAMP, hardware, software, network, internet and cloud solutions to financial services, MRD and high technology companies from startup to F500. - 20+ published articles on the intersection of business and technology. - Startup advisor and mentor to a dozen startups, four of which were acquired and one of which is newly-launched (ITconnecter, a Crosswaves Ventures LLC company). - Specialties: IT Technology Business Management (TBM, aka "run IT like a business"), strategic partnerships, technology innovation, solutioning and program/project management (onshore, nearshore, offshore). Technology consulting focused on innovation, built around process, data and integration (cloud, social networking). We use I/TBM financial management best practices to help mid-size and large enterprises ensure they are meeting the needs of their business effectively and efficiently.

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Looking forward to your perspectives....