Creating Technology Financial Accountability, Cost Transparency

From Comsci’s whitepaper, “Creating Technology Financial Accountability.” an “IT Financial Management and Cost Transparency White Paper:”

“Increasing the level of granularity around IT products and services also produces more accurate costs, enabling fair comparisons and accurate benchmarking.  And, by having accurate costs, business users can compare internal costs to outsourcing and make the most strategic decisions…

…By providing business managers with insight into their complete IT expenses in business language, they are now better armed to make strategic pricing decisions about the services they provide to their external customers (pricing for check processing fees, online reservations, ATM fees, etc.).”

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IVIS-40; Valuable Niche Vendors Exist, FIND THEM! @ValueLicensing #MultivendorParts @Follow_Comsci @LiquidwareLabs @usabilla @Okta

Next Step:   Create a consistent, ongoing process to get niche vendors in your IT radar today.  They can save you money, provide you greater efficiencies/effectiveness or all three.  As importantly, innovation achieved in using niche vendors can help increase the perception of IT as a corporate innovator. 

The concept of working with 3rd party experts in emerging technology vendor management (VaaS*), those who can rapidly understand your specific environment and introduce emerging vendors to you on a consistent and ongoing basis, is one worth considering, given your competition may already be using  the following examples and numerous others:

  • valuelicensing.com
  • multivendorparts.com (great example of a niche vendor; yes, many companies offer this type service, but at no charge?)
  • comsci.com (or even the old Digital Fuel, now known as VMWare’s ITBM Suite)
  • liquidwarelabs.com
  • usabilla.com
  • okta.com (mentioned in this blog a while ago, even more market momentum now)

* Refers back to the Best’s Review VaaS article (Vendor Management as a Service, currently the lead article at http://www.itconnecter.com/technology-articles/, niche vendors should be a “secret weapon” for IT to use to begin strengthening their role in corporate innovation.  The almost four-year old article cites VMWare as a specific example of how powerful a tool early adopters found them to be, and also mentions Desktone, now part of VMWare, and the value of cloud for virtual desktops.  In the nearly four years since the article, nothing has changed regarding the need for IT to focus on providing strategic value to the enterprise; having on-prem VDI was not and is not one of those strategic differentiators.  The adoption of cloud workspaces, whether it is VMWare, Amazon, Citrix or others, is where corporate IT should be focused, not on adding non-strategic and complex infrastructure technology to manage on-prem.

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Simulation, the Future of Innovation

“In effect, we’re increasingly moving towards a simulation economy, where strategic analysis gives way to reconstructing phenomena from real world data, testing hypotheses and learning”.

“What’s important here is that executives will no longer have to “bet it all on a big idea”…but can test countless “what if” scenarios before taking the plunge.  The result will be not only better efficiency, but undoubtedly greater creativity as well.

Icosytem, a firm based in Cambridge, Massachusetts is going beyond physical objects and helping organizations design processes as well, using a technique called agent based modeling. For example, they helped Pepsi understand how to better position its products by modeling how consumers move through a supermarket.

As Paolo Gaudiano, President of Icosystem notes, “ten years ago maybe one in twenty prospective clients had heard about agent-based simulation. Today it’s about one in five. Ten years from now you’ll be able to buy shrink-wrapped agent-based simulation software at Staples.”

That’s why the future of innovation is simulation.  Whereas before, we might sit amongst ourselves and decide how the world might work and test our ideas in the market,

now we can test them in a virtual environment built by real world data at much lower levels of cost and risk”.

via Innovation Excellence | Why Simulation is the Future of Innovation.

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How Cool is This? Descience: Fashion & Science Fusion, next ETF event March

From an article about our next EntreTechForum.org event, March 18, 6:30pm EST

“I was stunned by the similarities between the worlds of Fashion and Science. Scientists as well as designers, work towards the same direction, that is, to create something unknown and to introduce change and innovation to the world. This realisation encouraged me to provide a platform in which the two worlds are fused to synergise their efforts.”

via Descience: A Fusion between Fashion & Science.

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Agility is the Why: CIOs Lean More Heavily on the Cloud – WSJ.com

Key takeaways from WSJ REPORTS: LEADERSHIP,  The Cloud Grows Up:

 “The word agility appears in every CIO conversation. When you ask people why they are buying cloud-based applications, 51% say it’s because of agility. Only 17% will say it’s because of cost.”

Applications Shift – ERP priority rankings significantly decreased over past year, most likely due to CIOs being in an “early in a phase of revisiting…ERP infrastructure…I think we will move to a federated, more loosely coupled ERP environment that enables us to select applications that are not on-premise but that end up being cloud-based.”

This move to a federated ERP environment is a threat to SAP and to Oracle as Salesforce.com is slowly evolving into a potential future competitor, especially when considering that “… business executives are asking to have somebody that looks at digitization across the enterprise. It’s a strategy role…with teeth. An increasing number of these new chief digital officers…have larger organizations reporting to them…About 40% of those chief digital officers report…to the CEO.”

Given that chief digital officers will typically come from customer-facing roles, which often use Salesforce.com as their system-of-record, SAP and Oracle have reason to be concerned.

via CIOs Lean More Heavily on the Cloud – WSJ.com , Feb. 10, 2014 4:47 p.m. ET.

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Gamification of the Innovation Process

This article provides a basic overview of how game theory can be used to enhance the innovation process, although the examples cited (retail rewards) are more “post innovation.”  Specifically, the innovation examples are less in how points systems are implemented but more in how to first conceptualize the use of points.

Companies such as Innocentive and yet2.com are other sources to see how gaming can help innovation as well as the innovation potential from a base of existing innovations.

Innovation Excellence | Gamification of the Innovation Process.

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EntreTech 2/18 Panel-worthy; Hospitals Want CEOs w/o Healthcare Experience | ChiefExecutive.net

FYI, to learn more about our Feb 18th EntreTech Forum panel, please visit www.entretechforum.org.

The CEO magazine article is not truly surprising since there are new opportunities and challenge emerging in healthcare, including topics to be covered at our Feb 18th panel:

  • Cultural evolution from healthcare at any cost to the best blend of quality and cost
  • Enabling, foundational technologies such as EHR/EMR providing a platform for a cultural evolution within healthcare

From the article, “a trend that appears poised to sweep through the hospital industry. Hospital boards increasingly want that outside perspective, along with some different skill sets – and are willing to hire outside of the industry to get it.

It’s expected that two-thirds of hospital CEOs hired this year will have little to no healthcare experience, according to Black Book Rankings, which last year conducted a poll of 1,404 human resource officers and board members of healthcare organizations. That’s up sharply from 19 percent in 2009.

via Hospitals Want CEOs without Healthcare Experience | ChiefExecutive.net | Chief Executive Magazine.

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DaaS/VDI from @Rapid_Scale #fixVDA

“According to Forbes,

“2014 is the first year the majority of workloads will be on the cloud as 51% will be processed in the cloud versus 49% in the traditional IT space.”’

2014 also appears to be the year of Citrix vs VMWare for end-user computing, w/Amazon thrown in for good measure.

Regarding RapidScale’s solution, it’s probably Citrix-based using skinned Windows Server desktops rather than actual Windows desktop OS (“you can “virtualize” about 97% of the applications available”).

…not sure of price since need to request a quote but good to see another big cloud player in the virtual desktop space, especially one with a good marketing budget.  From Virtual Desktops: What Are They And Why Should You Care? – RapidScale Cloud Computing Solutions,

 

 

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3 stages of cloud computing resistance | InfoWorld

Stage 3: Solve the problem – The trick is to come up with a plan that includes the use of many popular services, but in secure and manageable ways. Figuring this out will take some time, some resources, and even some risk. However, if they’re done right, you’ll have happier and more productive employees.

The need for enterprise IT to move from IT operator to IT broker does not seem to be going away.  In addition to an evolution to a “softer” skill set (e.g. business relationship manager), IT will also need to become the “go to” resource for integration of:

  • SaaS, PaaS, IaaS and all other types of -aaS services, not to mention BYOD/DaaS
  • all forms of cloud; public, hybrid and even private cloud, since that will become the integration point for ITaaS.

via The 3 stages of cloud computing resistance | Cloud Computing – InfoWorld.

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Exchange 2003 EOL is April 8th, time for cloud AD and email?

Although Windows XP’s EOL has been very well-publicized, my guess is that there may actually still be Exchange 2003 users surprised by the fact that along with Windows XP being EOL April 8th, Exchange 2003 will be as well.  Since this effectively means “no security patching” from Microsoft after that date, now is a good time to not only look at a Microsoft upgrade path but “other” cloud upgrade paths.

Why should a business limit itself to considering only Microsoft for email when, to get to the latest version of Exchange is, per the experts, a two-upgrade process, starting with Exchange 2010 BEFORE trying to move to Exchange 2013.  And aren’t we already in calendar year 2014?

Since an Exchange upgrade is an upgrade requiring tight integration/coordination around Active Directory, now is also the time to consider Microsoft AD alternatives.

Refer to my prior blog post http://goo.gl/5mM3TL for one AD vendor worth speaking with now, Okta.   Re:email, why not consider GMail?  Small-mid sized businesses should be able to get help from their local VAR as blogged about at http://goo.gl/3g)srV.

For full details on the Exchange EOL scenario, please refer to Transitioning from Exchange 2003: It’s Harder Than You Think — Redmondmag.com.

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