IT innovation via big data – Big Data in Big Companies study

In a recent International Institute for Analytics study, (May, 2013, by Thomas Davenport and Jill Dyche), the key takeaway was:

“Analytics 3.0 are already becoming apparent.

The most important trait is that not only online firms, but virtually any type of firm in any industry, can participate in the data-driven economy.

Banks, industrial manufacturers, health care providers, retailers—any company in any industry that is willing to exploit the possibilities—can all develop data-based offerings for customers, as well as supporting internal decisions with big data.”

With big data adding new varieties of data (from social networks, M2M, legacy systems, etc.),  who better to provide strategic leadership than IT?  As cited in the report, “he most likely organizational structures to initiate or accommodate big data technologies are either existing analytics groups (including groups with an “operations research” title), or innovation or architectural groups within IT organizations.”

With the enormous benefits available to any business (cost and time reductions, new product and service offerings, etc.), this is one area where IT leadership must lead with innovation.  Its not too late for IT to take charge: “2013 survey of data management professionals found that of the 339 companies responding, 71 percent admitted that they “have yet to begin planning” their big data strategies. The respondents cited concerns about data quality, reconciliation, timeliness, and security.”

Unfortunately, in this same survey, “respondents on the “business side” (as opposed to IT) did not mention these data management capabilities, and in fact sometimes complained when IT groups tried to impose them.”

With IT understanding the big picture of the “right way to do big data” and how to integrate and rationalize the data and most  importantly how to visualize the data,  why is IT again being viewed as an impediment and not as the big data innovation lead?

The answer will vary by company…but, regardless, CIO’s need to understand their opportunity in big data and need to quickly adopt a leadership role…

Big data is just that, BIG, and to become the executive lead for data, CIOs will need to lead with innovation and its associated traits of speed and agility…the clock has started.

 

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IVIS-21, Learn from peers – EXCELLENT tactical “How to Innovate” advice from an SMB CIO – Network World

IVIS-21, Learn from your peers

  • Next step – Read this article and then immediately implement as much as you can

How to become an IT Innovator – Network World provides an actionable framework for innovation in an SMB organization.  As stated by the CIO in the article, “they are not Google,” but the CIO took a pragmatic approach in implementing a textbook approach of IT innovation in an SMB.

Key takeaways from the  CIO’s 7 specific tactical recommendations are:

#3 – used agile methodologies already familiar to IT professionals to help build IT team efficiency and effectiveness quickly  (see prior blog entry re:Brad Power’s HBR post on ING’s use of SCRUM in the same manner)

#7 – “worked with a small team of existing staff, as well as some, really, really smart providers”

PS  The only detail missing is whether the CIO was responding to a pre-defined business request or did he launch the skunkworks solely based upon his own recognition of a business problem?  Either way, kudos to Niel Nickolaisen, CIO at Western Governors University!

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“History of Innovation” implications for IT today

Innovation in IT with partners, channels and vendors is a focused way to implement findings in Steven Johnson’s book…

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8% to 33% to 60% growth for office apps in the cloud or “Don’t hold your breath for office apps in the cloud?” | Cloud Computing – InfoWorld

Don’t hold your breath for office apps in the cloud | Cloud Computing – InfoWorld cites a current installed base of 8% using cloud-based office apps.  Although a small %, that number represents 50M users!!!!

From this start, Gartner sees a decent ramp to 33% by 2017 but then a s…l…o….w growth to 60% by 2022.

There are a few factors that make Gartner’s 2017 33% a conservative one, in my view.  I’m betting its more 50% by end of 2017 and that the 2022 number will be more in the 85% range.

Reasons for this are:

  • HP reselling Google Apps gives HP a unique competitive advantage vs other hardware companies, “choice.”  Expect HP competitors to join HP over the next 18-24 months (latest).
  • Microsoft is underestimating the emerging user profile...while MS-Office is the undisputed kingpin, I personally started using Google Apps and installed OpenOffice and LibreOffice on my two daughter’s PCs.  So far, no complaints from my teenagers and being able to achieve my ROI would make any CIO a hero with their executive management peers. HINT – start with Word alternatives for non-Excel/Powerpoint users.
  • Microsoft has slowed the cloud-based Office adoption rate with their artificial desktop OS licensing policies.  While my own experiment of Office-alternatives does run on Windows (incl. 8), why couldn’t I run a cloud-office solution on open-source Linux?  That ROI would make any CIO CEO by the time we reach the 50% adoption threshold in 2017 🙂 ….

 

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Desktone’s 3 new Service Providers (Teltec in Brazil, TBA in UK, Harris in US)

Desktone continues to sign up service provider partners globally, which given the way their technology is architected, opens a lot of opportunities for cloud-brokering between their global partners.

  1. Teltec, from WSJ Online – Teltec Solutions Chooses Desktone to Bring DaaS to Brazilian Market – WSJ.com.
  2. Harris, also from WSJ Online –  http://online.wsj.com/article/PR-CO-20130513-905661.html
  3. TBA from UK
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Open-source innovation on AWS – Netflix builds a tool for jumping between Amazon clouds — Tech News and Analysis

Netflix builds a tool for jumping between Amazon clouds — Tech News and Analysis is a brief summary of the synergy between a leading technology user and its primary cloud provider.

This type of innovation potentially has numerous ramifications to other AWS customers and especially to Netflix as an AWS customer.

By incenting customers to add value to their solution, the technology leaders can maintain or expand a leadership position in its emerging markets.

With AWS making “cloud” a volume game rather than a technology game, they are more agile in their business relationships than traditional tech firms have been.  “Thinking” and debating around the outsourcing model of “gainshare” is rapidly becoming table-stakes….

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IVIS-20; Focus on “data process” and #MDM to solve big data analytics challenges

IVIS-20; Focus on the data “process” and #MDM to solve big data analytics challenges.

Next step – MDM in incremental steps (e.g. reference hubs).

The included article takes a look at the challenges facing big data analytics, as identified by a HW vendor, Hitachi ( Inadequate datacentre infrastructure is a barrier to big data analytics ).  However, I would argue that by far the biggest reason for successful BI/analytics is data, not how you cut/slice/aggregate/manage it but “what is it?”

Data consistency and “data process” are key opportunities for IT innovation.

As IT attempts to evolve to the concept of TBM (Technology Business Management), data stewardship will be a key underpinning of driving business value.  Rather than have this become another piece of shadow IT taking budget from a CIO, the fact that data and process are enterprise-wide makes this something IT needs to grab hold of and drive.

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#TBM, IT #Innovation at its best…

 

TBM - IT Innovation at its best

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Open Compute Project (OCP) article in Best’s Review, May, 2013

Download (PDF, 142KB)

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WOW, this could drive innovation outside of MS-Office – Google’s Channel Gets Bigger w/HP Deal

Per this article, HP is now Google’s largest reseller ( Google’s Channel Gets Bigger With HP Deal ).  Rather than get overly focused on the initial implementation (HP SMB IT in a Box), which I don’t think will get a ton of traction long-term after an initial flurry of activity, the most important part of the article is:

“The HP deal is more than just a massive expansion of Google’s channel and market potential; it’s also about the potential expansion in capabilities and support.  HP plans to complement Google Apps by integrating it into its management console to ease administration and support.”

Announcements around Microsoft’s tactics and policies towards resellers and OEMs have come under fire:

  • limited partner involvement in Surface at launch
  • licensing stranglehold impeding widespread adoption of DaaS (HVD) for SMBs

and now this.

What’s next? LibreOffice or OpenOffice to get OEM’d by Dell or Lenovo for the lowest-cost cloud-based virtual workspace available anywhere?  The cost for something like this could get an end-user a very functional Office-like desktop for less than $25/month, all in including all HW/SW/Support.

 

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